Monday, November 21, 2016
Dear Bill, Susan and family,
I'm very sorry for your loss. She loved her family deeply. I remember all her stories about Bill and Susan.
I will always remember your mother from our days in the outpatient department at Rochester General. She was a caring and compassionate nurse, colleague and friend. She was the first baby sitter for our daughter, because I trusted no on else. She taught me many valuable lessons, but one that has sustained me for nearly 40 years of practice. Don't expect a thank you when you save someone's life. It's what is expected. When a patient or family writes to you, save the letter or note. You've done something significant. When you have a tough day, take out your box and read a few letters. It's kept me centered all these years. I've shared her advice with many young physicians, including my daughter- noting it came from a remarkable lady.
With deepest sympathy,
Pat
